Privacy Policy
Effective Date: 15/07/2026
Introduction
Welcome to Kale Pharma Pvt. Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website or purchase our pharmaceutical, ayurvedic, and over-the-counter (OTC) products.
Information We Collect
1. Identity & Contact Information
– Full Name
– Shipping/Billing Address
– Email Address
– Phone Number
2. Technical Information
– IP Address
– Browser Type
– Device Information
– Operating System
3. Purchase Information
– Order History
– Products Purchased
– Payment Details (processed securely through payment gateways; we do not store complete payment card information)
How We Use Your Information
We use your information to:
– Process and deliver your orders accurately.
– Communicate with you regarding orders, shipping, returns, and customer support.
– Improve our website, products, and customer experience.
– Comply with applicable legal and regulatory requirements related to pharmaceutical, ayurvedic, and OTC products.
– Prevent fraud and ensure the security of our services.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your personal information is kept confidential and is never sold to third-party marketers.
Information Sharing
We may share your information only with:
– Trusted logistics and courier partners for order delivery.
– Payment service providers for secure transaction processing.
– Government or regulatory authorities when required by applicable law.
Your Rights
You may have the right to:
– Access your personal information.
– Request correction of inaccurate information.
– Request deletion of your personal information where legally permitted.
– Contact us regarding any privacy-related concerns.
Contact Us
1231/1, Sadashiv Peth Rd, Near Chatrapati Shivaji Maharaj Mandir, Perugate, Sadashiv Peth, Pune, Maharashtra 411030
Email: Medisurgepune@gmail.com
Phone:+91-9850846607 | +91 93226 20237